Nov. 28, 2019

10. How To: Have Difficult Conversations in Business

There's no mean in business, Shawna Bigby Davis drops some truth bombs


Summary: 

If you’re an entrepreneur, a new business owner or an ambitious - driven person, you will have to have difficult conversations. Conversations about money, letting people go, choosing what’s the best way to move forward for your business which may mean some career partnerships aren’t going to last, hey, some personal relationships may not last… and you may start to beat yourself up over figuring out the right thing to say… about how to have those difficult conversations.you may be afraid of being mean, a number of women I’ve consulted struggle with this. I’m here to tell you there is no “mean” in business. 

What We Learn: 

00:02:20:09 - “I've had to [have talks with people about their] personal hygiene or wearing appropriate clothing, I've had to fire a client before, following up on missed payments, negotiating leases, negotiating raises, negotiating rates, who takes out the garbage, you name it. I even had a difficult conversation about leaving my business with my business partner because fo my health.”  - Shawna Bigby Davis

00:03:11:24 - "It's important to understand how YOU react in situations." 

00:03:14:12 - As a people pleaser these are very hard to talk about because deep down we all want to be liked, to be admired, to feel like we're supportive, but, I'm here to tell you, to give you permission. It doesn't always have to be the case. 

00:04:10:21 - Disagreements, Misinterpretations, Expectations, Values and Boundaries 

00:05:58:09 - engage with your audience on social regarding this episode! How do you work your muscles when it comes to dealing with discourse?  For Example: When I'm not happy with my food at a restaurant, I actually say something! Feels super uncomfortable, because I usually accept whatever I'm given. But it helps me practice using this muscle.

00:06:10:12 - Don't apologize for disagreeing. - Shawna Bigby Davis

00:06:18:06 - People see through the pleasantries

00:07:44:23 - What are your triggers and how do you combat them? 

00:08:15:14 - When someone does BLANK, I feel BLANK, because I've made it mean BLANK.

00:08:33:08 - For example: "When someone talks over me, I feel... like they're not listening, because I've made it mean that they disrespect me." 

00:09:10:23 - How to OWN the "bad stuff" about YOU. 

00:18:02:22 - CIA Hostage Negotiator Chris Voss called Never Split The Difference. 

00:19:55:01 - Jen Sincero: You Are a Badass at Making Money: Master the Mindset of Wealth

You Are a Badass at Making Money: Master the Mindset of Wealth 

00:21:12:06 - “Yes and No List: With every scenario ask yourself: Does this get me closer to hitting my goal?